Grievance Redressal Policy

Rejuvenate Your Project Management LLP

Rejuvenate Your Project Management LLP is committed to delivering high-quality training services and ensuring a transparent and effective grievance redressal mechanism.

1. Scope

This policy applies to all learners, clients, and stakeholders engaging with our training programs and services.

2. How to Raise a Grievance

You may submit your grievance through:

• Email: support@rypmindia.com
• Website contact form
• Official communication channels

3. Resolution Timeline

• Acknowledgement: Within 24 hours
• Resolution: Within 3–5 working days

4. Escalation Mechanism

If not satisfied, you may escalate:

• Level 1: Support Team
• Level 2: Program Manager
• Level 3: Director

5. Confidentiality

All grievances are handled with strict confidentiality and fairness.

6. Non-Retaliation

Raising a grievance will not impact your access to services or support.

7. Continuous Improvement

All grievances are recorded and reviewed periodically to improve our services.